Holland America Line hired Video Supply to produce a series of people stories highlighting crew members, officers, and employees from around the world.This initiative aimed to humanize the brand by highlighting the unique experiences and dedication of its staff. This case study focuses on the story of Lisa Salmans, exploring her journey and the impact of the "People Stories" video production service.

The Challenge

Holland America Line sought to strengthen its brand image by showcasing the personal stories of its employees, fostering stronger connections with both customers and staff. The challenge was to produce high-quality, engaging video content that could be used for internal and external communications, recruitment, and brand promotion.

The Solution

Video Supply developed the "People Stories" video series, a storytelling-focused solution designed to capture and share the unique stories of Holland America Line's employees. The series utilized interviews, talking heads, and other footage to create compelling narratives that resonate with viewers.

About Holland America Line

Holland America Line has been a recognized leader in cruising for 147 years. Known for spacious and comfortable ships, award-winning service, exquisite dining, and extensive activities, the company offers more than 500 sailings a year to destinations worldwide. Holland America Line is committed to environmental sustainability and social responsibility, consistently earning ISO 14001 certification and actively participating in community initiatives.

Meet Lisa. This is her story.

Lisa Salmans, a dedicated crew member of Holland America Line, was featured in the series. The production involved:

  1. Interviews: Capturing Lisa's personal experiences, her journey, and her motivations.
  2. Talking Heads: Highlighting Lisa's role, responsibilities, and contributions to the company.
  3. Stock Footage: Incorporating high-quality visuals from various locations to complement Lisa's story.
  4. Editing: Ensuring a cohesive and engaging narrative that resonates with viewers.

Lisa's journey is particularly inspiring. Having worked for distinguished individuals such as President Reagan and Rolling Stone, she found herself unfulfilled. She sought a job that would bring her joy each day. Her love for travel, meeting people, and beverages led her to Holland America Line. Here, she discovered happiness in striving for excellence in service and seeing her crew members succeed.

The "People Stories" video series, featuring Lisa Salmans, successfully met Holland America Line's objectives. The video helped:

  1. Enhance Brand Image: By showcasing the human side of the brand, the video reinforced Holland America Line's commitment to its employees and customers.
  2. Strengthen Connections: The authentic storytelling approach fostered stronger relationships with customers and employees.
  3. Expand Reach: The video content was used across various platforms, including internal communications, company news stories, recruitment materials, and external brand promotions.

The collaboration between Holland America Line and Video Supply through the "People Stories" video series, featuring Lisa Salmans, exemplifies the power of storytelling in building brand identity and fostering connections. Lisa's journey from working for high-profile individuals to finding true happiness at Holland America Line highlights the company's commitment to its employees' well-being and professional growth. This case study demonstrates how high-quality video production and editing services can effectively communicate a brand's values and engage audiences on a deeper level.

People Stories Video Production Service

We believe that people are a company's most valuable asset, and we're passionate about showcasing individuals who make a brand great.

That's why we created People Stories, a storytelling-focused solution for companies of all sizes to build relationships with customers and employees—and arm your business with the tools to tell your story in a powerful way.

People Stories use interviews, talking heads and other footage captured by our team and stock content from around the world. These stories can be powerful tools for internal and external communications, company news stories, recruitment stories and other documentary style content to expand your brand's reach and influence.

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Holland America Stories - Lisa Salmans
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