Holland America Line hired Video Supply to produce a series of people stories highlighting crew members, officers, and employees from around the world. These videos highlight the personal journeys of their crew members, officers, and employees, aiming to humanize the brand and strengthen connections with both customers and staff. This case study focuses on the story of Dorus Zwerts, exploring his journey and the impact of the "People Stories" video production service.

The Challenge

Holland America Line wanted to enhance its brand image by showcasing the authentic and inspiring stories of its employees. The challenge was to produce high-quality, engaging video content that could be used for internal and external communications, recruitment, and brand promotion.

The Solution

Video Supply developed the "People Stories" video series, a storytelling-focused solution designed to capture and share the unique experiences of Holland America Line's employees. The series utilized interviews, talking heads, and other footage to create compelling narratives that resonate with viewers.

About Holland America Line

Holland America Line has been a recognized leader in cruising for 147 years. Known for spacious and comfortable ships, award-winning service, exquisite dining, and extensive activities, the company offers more than 500 sailings a year to destinations worldwide. Holland America Line is committed to environmental sustainability and social responsibility, consistently earning ISO 14001 certification and actively participating in community initiatives.

Meet Dorus. This is his story.

Dorus Zwerts' journey is a testament to passion and dedication. The production process for his story involved:

  1. Interviews: Capturing Dorus' personal experiences, his journey from sailing boats to working with Holland America Line, and his daily responsibilities.
  2. Talking Heads: Highlighting Dorus' role, his dedication to his job, and his love for meeting new people and expanding his horizons.
  3. Stock Footage: Incorporating high-quality visuals from various locations to complement Dorus' story.
  4. Editing: Ensuring a cohesive and engaging narrative that resonates with viewers.

Dorus started his maritime journey at the age of 10, sailing boats and later studying at a nautical school, focusing specifically on deck work. He joined Holland America Line and embraced his role with passion. His day starts early at 3:30 AM, involving voyage planning with the bridge team, monitoring traffic, ensuring the right course, and overseeing environmental services. Dorus loves his job because it allows him to meet a lot of people and expand his horizons.

The "People Stories" video series, featuring Dorus Zwerts, successfully achieved Holland America Line's objectives. The video helped:

  1. Enhance Brand Image: By showcasing the human side of the brand, the video reinforced Holland America Line's commitment to its employees and customers.
  2. Strengthen Connections: The authentic storytelling approach fostered stronger relationships with customers and employees.
  3. Expand Reach: The video content was used across various platforms, including internal communications, company news stories, recruitment materials, and external brand promotions.

The collaboration between Holland America Line and Video Supply through the "People Stories" video series, featuring Dorus Zwerts, exemplifies the power of storytelling in building brand identity and fostering connections. Dorus' journey from his early days sailing boats to his current role at Holland America Line highlights the company's commitment to its employees' passion and professional growth. This case study demonstrates how high-quality video production and editing services can effectively communicate a brand's values and engage audiences on a deeper level.

People Stories Video Production Service

We believe that people are a company's most valuable asset, and we're passionate about showcasing individuals who make a brand great.

That's why we created People Stories, a storytelling-focused solution for companies of all sizes to build relationships with customers and employees—and arm your business with the tools to tell your story in a powerful way.

People Stories use interviews, talking heads and other footage captured by our team and stock content from around the world. These stories can be powerful tools for internal and external communications, company news stories, recruitment stories and other documentary style content to expand your brand's reach and influence.

View Transcript
Holland America Stories - Dorus Zwerts
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